At vvji, we believe gaming should always be fun — never a source of stress, debt, or harm. This page is your guide to the tools, resources, and support systems we have in place to help every Filipino player game responsibly.
vvji is strictly for players 21 years of age and above, in accordance with Philippine law.
Responsible gaming means treating online casino games, slots, bingo, and sports betting as a form of entertainment — not as a way to earn money or escape personal problems. It means setting limits, knowing your boundaries, and recognizing when the fun stops.
For most Filipino players, gaming on vvji is a relaxing pastime — something to enjoy after a long day at work in Makati, a weekend activity in Cebu, or a bit of excitement during a slow afternoon in Davao. And that is exactly how it should be.
The problem starts when gaming shifts from entertainment to compulsion. When you find yourself chasing losses, spending more than you planned, or hiding your gaming activity from family — those are warning signs that deserve attention.
vvji takes this seriously. We are not just here to offer great games; we are here to make sure every player on our platform has the tools and knowledge to stay in control. Our responsible gaming framework is built in line with PAGCOR regulations and the best practices of the global gaming industry.
Gaming should always be a choice — not a need. If it ever starts to feel like a need, vvji's responsible gaming tools are here to help you reset.
Gambling is addictive. Know when to stop.
This is not just a tagline — it is a reminder we take seriously at vvji every single day.
Every registered vvji player has access to these tools directly from their account settings — no need to contact support to activate most of them.
Set a maximum amount you can deposit into your vvji account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 7-day cooling period.
Available in Account SettingsDefine the maximum amount you are comfortable losing within a set time period. When your loss limit is reached, vvji will automatically prevent further real-money gameplay until the limit period expires. This is one of the most effective tools for keeping your gaming budget in check.
Daily / Weekly / MonthlySet a maximum session duration so vvji will notify you — or automatically log you out — when you have been playing for your chosen length of time. Available in 30-minute increments up to 8 hours per session. A great way to stay aware of how long you have been playing.
Auto Logout OptionNeed a short break without fully closing your account? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended for real-money play. You can still log in to view your history and withdraw any remaining balance.
Activates Within 24 HoursFor players who need a longer break, vvji offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. Once activated, your account is fully blocked for real-money gaming and you cannot reverse the exclusion until the period ends. We take this seriously — no exceptions.
Permanent Option AvailableEnable periodic pop-up reminders that show you how long you have been playing and how much you have wagered in the current session. These gentle nudges help you stay grounded and make conscious decisions about whether to continue playing or take a break.
Customizable IntervalsSelf-exclusion is one of the most powerful tools available to players who feel their gaming is getting out of hand. Here is how to activate it on your vvji account:
Go to vvji Login and sign in with your registered mobile number or email address.
Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.
Navigate to the Responsible Gaming tab within your account settings. All player protection tools are listed here.
Select "Self-Exclusion" and choose your preferred duration: 6 months, 1 year, 3 years, or permanent. Read the confirmation carefully.
Confirm your decision. Your account will be suspended for real-money gaming within 24 hours. You will receive a confirmation via SMS and email.
Important: Self-exclusion cannot be reversed before the chosen period ends. If you need immediate help, contact our support team at [email protected]
Problem gambling can develop gradually. Check the statements below honestly — if several of them apply to you, it may be time to use vvji's responsible gaming tools or seek outside support.
If you checked three or more of the above, we strongly encourage you to activate a cool-off period or self-exclusion, and consider reaching out to a professional counselor.
Beyond the tools in your account, vvji has platform-wide policies that protect all players — especially the most vulnerable.
Every vvji account requires government-issued ID verification before real-money play is enabled. We use automated KYC checks to ensure no one under 21 years of age can access casino-style games, in full compliance with Philippine law and PAGCOR regulations.
vvji's platform continuously monitors player behavior for patterns associated with problem gambling — such as sudden increases in deposit frequency, extended session lengths, or rapid loss chasing. Our team may proactively reach out to players showing these patterns.
vvji does not target players who have activated responsible gaming limits with bonus offers or promotional messages designed to encourage them to increase their spending. Players on cool-off or self-exclusion are automatically removed from all marketing communications.
All vvji customer support staff receive regular training on responsible gaming best practices, how to identify players in distress, and how to guide players toward the appropriate tools and resources — including external professional support services.
vvji operates in alignment with PAGCOR's responsible gaming framework, which includes player protection standards, self-exclusion registry coordination, and regular compliance reporting. We take our regulatory obligations seriously as part of our commitment to Filipino players.
Our customer support team is available via live chat and email around the clock. If you are concerned about your gaming habits — or those of someone you know — do not hesitate to reach out. We are here to help, not to judge. Contact us at [email protected]
Whether you are a new player just getting started on vvji or a long-time member, these practical tips can help you keep your gaming experience positive and sustainable:
Gambling is addictive. Know when to stop.
Play for fun. Play within your means. Play responsibly on vvji.
Philippine law and PAGCOR regulations set the minimum age for casino-style gambling at 21 years old. This is not a guideline — it is a hard legal requirement, and vvji enforces it without exception.
Every new vvji account must pass a Know Your Customer (KYC) verification process before real-money play is enabled. Accepted government-issued IDs include:
Any account found to belong to a person under 21 years of age will be immediately suspended, all funds forfeited, and the matter reported to the appropriate authorities as required by law.
If you are a parent or guardian and suspect that a minor has accessed vvji using your credentials or their own, please contact us immediately at [email protected] so we can take prompt action.
vvji is strictly for adults aged 21 and above. Underage gambling is illegal in the Philippines and causes serious harm.
The best gaming experience is one where you are always in control. Set your limits, use our tools, and enjoy everything vvji has to offer — from Dragon Gate and Dino Hunter to live casino and slots — with confidence and peace of mind. For players 21 and above only.
Gambling is addictive. Know when to stop. 21+ only.